Milchbot: App to Support the Process of Feeding and Caring for Dairy Cows in Peru

Kevin HerreraJuan MirandaDavid Mauricio

DOI 10.7160/aol.2022.140403
No 4/2022, December
pp. 27-37

Herrera. K., Miranda, J. and Mauricio1, D. (2022) "Milchbot: App to Support the Process of Feeding and Caring for Dairy Cows in Peru", AGRIS on-line Papers in Economics and Informatics, Vol. 14, No. 4, pp. 27-37. ISSN 1804-1930. DOI 10.7160/aol.2022.140403.

Abstract

At present, Peru's agricultural sector has a shortfall of professionals, so livestock producers cannot be provided with relevant and reliable information to ensure good nutrition and care for dairy cows, which affects productivity. Milchbot is a chatbot that answers queries about the feeding and care of dairy cows based on reliable documentation. To do so, a chatbot model was designed to cover the topics of feeding, care, news and frequently asked questions for the planning, feeding and care processes about dairy cows. The model consists of a friendly interface, a dialog engine and a search engine that allows you to find and provide information from a document storage. This model was implemented employing Watson Assistant and Discovery. Milchbot was used and evaluated by 6 livestock producers and 7 zootechnicians. The results of the usability and satisfaction surveys show a high rating for both livestock producers and zootechnicians, and it should be noted that zootechnicians gave very high ratings on satisfaction.

Keywords

Chatbot, dairy cows, agricultural sector, Watson

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